Shipping Policy

Shipping Policy

Supreme Organics

At Supreme Organics, we aim to deliver Zubila Hair Oil to our customers in a timely, safe, and reliable manner. This Shipping Policy outlines how orders are processed and shipped.

1. Order Processing

  • Orders are processed within 24–48 business hours after confirmation.

  • Orders placed on Sundays or public holidays are processed on the next business day.

  • Our customer support team may contact you to confirm order details before dispatch.

2. Shipping Locations

  • We currently ship across Pakistan.

  • International shipping may be available in the future and will be updated on our website if applicable.

3. Delivery Time

  • Standard delivery time is 3–5 business days, depending on your city and courier service.

  • Remote or rural areas may require additional delivery time.

4. Shipping Charges

  • Shipping charges (if any) are clearly displayed at checkout.

  • Occasionally, we may offer free shipping promotions, which will be mentioned on the website or during checkout.

5. Cash on Delivery (COD)

  • Cash on Delivery (COD) is available across Pakistan.

  • Customers are requested to pay the full amount to the courier at the time of delivery.

6. Order Tracking

  • Once your order is dispatched, tracking details may be shared via SMS or WhatsApp (where available).

  • You can also contact our support team for order status updates.

7. Delivery Issues

Supreme Organics is not responsible for delays caused by:

  • Incorrect or incomplete delivery address

  • Customer unavailability at the time of delivery

  • Natural disasters, strikes, or unforeseen courier delays

In such cases, we will assist in resolving the issue to the best of our ability.

8. Refused or Unsuccessful Deliveries

  • If a customer refuses delivery or is repeatedly unavailable, the order may be canceled.

  • Supreme Organics reserves the right to restrict future Cash on Delivery orders in such cases.

9. Damaged or Missing Orders

  • If your order arrives damaged or incomplete, please contact us within 24 hours of delivery with proof (photos/videos).

  • Valid claims will be resolved through replacement or other suitable solutions.

10. Contact Information

For any shipping-related questions, please contact us:

Company Name: Supreme Organics
Product: Zubila Hair Oil
Email: Chmani4khan@gmail.com    Business Location: Pakistan